Customer-Grade Reporting For MSPs on ServiceNow

VividCharts automates your customer reporting where you manage your customers: directly in ServiceNow.

5.0 average rating on ServiceNow Store

Why VividCharts for MSPs?

In your instance

VividCharts installs directly in your instance of ServiceNow. The data goes nowhere. No more integration issues. No more waiting for data syncs.

Proud to present

VividCharts allows you to recreate your branded QBR deck tied to your ServiceNow data. No choosing between polished or automated.

Reporting for scale

Start by creating a slide deck template for your customer cohorts. Then run those templates automatically for every customer when you need it.

How VividCharts Works

Automated Slide Decks

Your leadership, customers, and stakeholders need to know what's going on within ServiceNow so they can make decisions. That's why you've been building long slide decks manually with ServiceNow data. Maybe even using screenshots.

VividCharts allows you to create that slide deck once, tie it to your data, and have it ready to go in a moment's notice.

Executive Dashboards

Your leaders and stakeholders have reporting needs that don't always fit within the limits of out-of-the-box reporting. They also have visual expectations you aren't able to meet today.

VividCharts brings the flexibility to create the exact visuals they need and present it to them in a polished format.

Scaled Reports

Standardization is important. If your team is producing 20 different versions of the "same" report, you'll never accurately assess what's going on.

VividCharts has advanced data mapping that allows you to create a template report and then run it against however many records you need.

Intelligent Spreadsheets

When all that's missing from a report is a simple calculation, you find yourself dumping your ServiceNow data to Excel.

VividSheets has specialized functions (that can even write back to records) that allow you to create calculations and then reference in a VividCharts report.

Free Form Editor

When you are trying to displace a manually built PowerPoint deck, you need flexibility. Our free form editor combines flexibility with your ServiceNow data.

Polished Viewer

Run presentations and drive steering meetings directly from your instance. You have up to date data and the access to the data with a click.

Flexible Chart Library

Our chart library has over 60 out-of-the-box visuals with a plethora of style options. You won't have to compromise when meeting a stakeholder request.

Custom Charts

VividCharts has the ability to create both scripted data collections and visuals. We can handle any visual you need with your ServiceNow data.

High-fidelity Exports

Sometimes you still need a hard file. We provide PPT, PDF, PNG, and Excel exports that keep your reports true to form.

Advanced Data Mapping

To scale a standard report to 1000's of users, we provide advanced data mapping to translate a template into functional reports for all.

MSP Resources

Learn how other managed service providers are using VividCharts.

How CDW Saved $2.6 Million Annually by Automating Client-Facing Reports with VividCharts .png)

[Best-in-class Client Reporting for ServiceNow MSPs

[Webinar | MSP Customer Study | Chorus

[Automating MSP ServiceNow Business Reports

Ready to see VividCharts in action?

Grab a 30-minute demo with us and see how VividCharts puts an end to disjointed, misguided, and manual reporting.

Here’s what you can expect:

• Walk through the VividCharts platform
• Get tailored advice for your challenges
• Learn how our ServiceNow experts help customers like you

With 5 stars on the ServiceNow Store, our users describe us as:

Easy to use

Professional

Responsive

Amazing

Engaging

Always improving

Accommodating

Friendly

Wonderful

Robust

Passionate

Meet with VividCharts

June 2026

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