# Showcase customer value with CSM ReportFlows

## Simplify MBR and QBR reporting with automated, client-ready decks pulled directly from ServiceNow. VividCharts’ CSM ReportFlows lets your team focus on delivering exceptional service, not formatting slides and chasing down data.

By ServiceNow Product

**Automated MBR / QBR**  
Turn customer data into proof of impact—without the hands-on effort.

# Automate CSM reporting directly in ServiceNow

### Prioritize Key Tasks

SDMs focus on renewals and sales, not report creation.

### Build Trust With Transparency

Use real-time data, not outdated reports.

### Ensure Consistency

Deliver a seamless experience with uniform templates.

### Speed Up Reviews

Get MBRs ready fast, no last-minute scrambling.
